Drake Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Drake Casino in relation to your use of the website, account services, games and related features. They apply whenever you browse the website, register an account, make a transaction or participate in any available gambling activity. If you do not agree with these terms, you must not use the website or its services.

Additional terms may apply to specific games, payment methods, competitions, promotions or other features. Those terms will be made available where relevant and should be read together with this document. If an additional term conflicts with these general terms, the specific term will apply to the relevant activity to the extent of the conflict.

• You are responsible for reading and understanding the current version of these Terms & Conditions.
• You must use the website only for lawful purposes and in accordance with applicable Australian laws and regulations.
• You must not use the website if online gambling is unlawful in the place where you are located.
• You must not allow another person to use your account or access the services through your account.
• You should keep a copy of these terms and any transaction or promotion rules that are important to you.

Drake Casino may update these terms from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs, operational matters or improvements to the website. The latest version will apply when it is published, unless a different commencement date is stated. If you continue to use the services after an update, that use may be treated as acceptance of the revised terms.

2. Eligibility, registration and account security

You must meet all legal and age requirements that apply to you before opening or using an account. You must provide accurate, complete and current information during registration and whenever that information changes. You must not register under a false name, impersonate another person, create an account for someone else or attempt to avoid an account restriction.

Only one personal account is permitted unless Drake Casino expressly allows otherwise. Multiple, duplicate or linked accounts may be reviewed and may be closed where appropriate. Any decision about related accounts will take account of applicable law, account history, security information and the circumstances of the case.

Identity and eligibility checks

Drake Casino may need to verify your identity, age, location, payment information and source of funds before or after an account is opened. You may be asked to provide documents or other information for these checks. Verification requirements can also apply before certain transactions, when account details change or where activity requires further review.

You must provide genuine documents and cooperate with reasonable verification requests. If required information is not supplied, cannot be verified or appears to be inaccurate, access to some or all services may be restricted. An account may be suspended or closed where this is necessary for compliance, security, fraud prevention or responsible gambling purposes.

Keeping your account secure

• Keep your username, password and security information confidential.
• Use a strong password and do not reuse it on other services.
• Log out after using a shared or public device.
• Tell Drake Casino promptly if you suspect that your account has been accessed without permission.
• You are responsible for activity carried out through your account unless applicable law requires otherwise.

You must not use technical tools, software or methods intended to interfere with the website, manipulate a game, obtain an unfair advantage, bypass security controls or disrupt another person's use of the services. Automated access, unauthorised data collection and attempts to reverse engineer or damage the website are prohibited.

3. Deposits, withdrawals, games and promotions

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment instructions, processing arrangements and any applicable minimums or maximums will be shown through the relevant service. You must check the details of each transaction before confirming it. Drake Casino may refuse, delay, reverse or review a transaction where required for security, verification, legal or operational reasons.

You should only deposit money that you can afford to lose. Funds must not be obtained through unlawful activity, fraud, misuse of a payment instrument or any other prohibited source. Drake Casino may request information about a payment or the source of funds where this is necessary to meet legal, regulatory or security obligations.

Withdrawals may be subject to account verification, payment checks, applicable transaction rules and any specific terms displayed when the withdrawal is requested. You are responsible for entering accurate payment information. A withdrawal may be returned, delayed or cancelled if the information is incorrect, the payment method cannot receive funds, the account is under review or the transaction does not comply with these terms.

Game outcomes are determined by the relevant game systems and applicable game rules. You are responsible for checking your selections, stakes and instructions before confirming play. Once a wager or game action has been accepted, it generally cannot be changed or cancelled except where the relevant rules, a technical correction or applicable law provides otherwise.

• A game, wager or transaction may be cancelled or corrected if there is a clear technical error, system fault or other material mistake.
• If the website displays incorrect information, Drake Casino may take reasonable steps to correct the error and settle the affected activity fairly.
• Where a game is interrupted, the outcome may be determined according to the applicable game rules and available transaction records.
• You must not exploit a software fault, pricing error, payment error or other obvious mistake.
• Suspicious, fraudulent or coordinated activity may be investigated and may result in restrictions or account action.

Promotions and bonus offers

Promotions, bonuses and promotional rewards are subject to the specific terms shown with each offer. Those terms may explain eligibility, entry requirements, qualifying activity, expiry, wagering or playthrough requirements, maximum values, restricted games, withdrawal conditions and any other limitations. You should review the relevant offer terms before taking part.

Unless the relevant promotion states otherwise, only one offer may be available to a person, household, device, payment method or account. Drake Casino may withdraw or amend an offer where required by law, where an error has occurred, or where activity appears to abuse or manipulate the promotion. Promotional rewards may be removed if the associated terms are not met.

4. Responsible gambling, privacy and acceptable use

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, keep track of the time you spend gambling and never chase losses. Do not gamble when you are distressed, under the influence of alcohol or drugs, or making decisions that you may later regret.

Responsible gambling tools may be available through the account or website, including deposit controls, activity information, time reminders, breaks or self-exclusion. The availability and operation of a particular tool may depend on the service and applicable requirements. You should use the controls that are appropriate for you and seek independent support if gambling is becoming difficult to manage.

If you ask for an account restriction or self-exclusion, Drake Casino may take reasonable steps to apply it in accordance with the applicable process. You must not attempt to create another account or use another person's account to avoid a restriction. A restriction may not prevent access to unrelated websites or gambling services, so you should also consider seeking help from an appropriate Australian support service.

Privacy and communications

Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected and used to provide the services, process transactions, verify identity and eligibility, maintain security, prevent fraud, manage responsible gambling risks, meet legal obligations and improve the website. You should read the privacy information to understand how personal information may be collected, used, stored and disclosed.

You agree to receive service-related communications necessary to operate your account, including notices about transactions, security, verification, changes to the services and these terms. Marketing communications, where offered, may be managed through the available communication preferences and applicable consent requirements.

Acceptable use

• Do not upload or transmit malicious code, harmful material or content that infringes another person's rights.
• Do not harass, threaten, defraud or deceive other users, staff or service providers.
• Do not use the website to facilitate money laundering, terrorist financing, fraud or any other unlawful activity.
• Do not copy, reproduce, modify or commercially exploit website content without permission.
• Do not interfere with the availability, integrity or normal operation of the website.

5. Suspension, liability, complaints and governing law

Drake Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, identity verification, responsible gambling, fraud prevention, compliance with law, breach of these terms, misuse of a promotion or protection of the website and its users. Where appropriate, you may be asked to provide information before access is restored or a final account decision is made.

If an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements, transaction records and these terms. Drake Casino may withhold or review funds where there is a legal obligation, a suspected unlawful activity, a disputed transaction or a reasonable concern about fraud or abuse. This does not limit any rights you may have under mandatory consumer protection law.

Website availability and liability

The website may occasionally be unavailable because of maintenance, upgrades, telecommunications issues, equipment failure, third-party services, security events or circumstances outside reasonable control. Drake Casino does not promise that the website or every feature will always be available, uninterrupted, error-free or suitable for every device.

You are responsible for your internet connection, device, software and the security of your access environment. To the extent permitted by law, Drake Casino is not responsible for loss caused by your failure to protect account credentials, use of an unsupported device, unauthorised access resulting from your actions, or events outside reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law.

Questions and complaints

If you have a question, believe that a transaction or account record is incorrect, or wish to make a complaint, use the available support or contact process provided on the Drake Casino website. Include enough information for the matter to be identified, but do not send payment passwords or other unnecessary sensitive information. Complaints may be reviewed using account records, transaction information, game data and relevant communications.

Applicable law

These Terms & Conditions are intended to operate consistently with applicable Australian laws and mandatory consumer protections. Any dispute should first be raised through the available complaint process. If it cannot be resolved, it may be dealt with through the courts, dispute resolution process or other authority that has appropriate jurisdiction. A provision that is found to be invalid or unenforceable will be limited or removed to the extent necessary, while the remaining provisions will continue to apply.

The current version of these Terms & Conditions governs your use of Drake Casino. You should review this page regularly, especially before using a new feature, accepting a promotion or making a transaction.