Betting Rules

1. General betting requirements

By placing a bet with Drake Casino, you confirm that you have read and accepted these Betting Rules and any other terms that apply to the relevant product. If you do not agree with a rule, you should not place the bet. The rules in force at the time a bet is accepted will generally apply to that bet, unless a specific term or applicable law requires otherwise.

You must use the website only where online betting is lawful for you. Laws can differ between Australian states and territories and may also apply based on your location, age and personal circumstances. You are responsible for understanding and following the laws that apply to you. Access to a website or the availability of a betting product does not represent a statement that betting is permitted in every location.

• You must meet the minimum legal age and any other eligibility requirements that apply to online gambling.
• You must provide accurate, current and complete information when opening or using an account.
• You must keep your login details secure and must not allow another person to use your account.
• You must not place bets on behalf of another person or use another person's payment method without proper authorisation.
• You must not use the website for unlawful activity, fraud, money laundering, or any activity intended to manipulate a betting outcome.
• You must not open or operate more than one account where the applicable account terms prohibit this.

Drake Casino may ask for information or documents to verify your identity, age, location, payment method or source of funds. Verification may be required before an account can be fully used, before certain transactions are processed, or when account activity requires review. If requested information is not supplied, is inaccurate, or cannot be verified, access to an account or transaction may be restricted in accordance with the applicable terms.

A bet must be placed using an available balance or another payment method accepted by the website. You should check the selected product, stake, odds or displayed terms before confirming a bet. A bet cannot normally be changed after it has been submitted and accepted, except where a specific rule permits a correction, cancellation or other adjustment.

2. Placing and accepting bets

A bet is not final merely because you have selected an option or entered a stake. It must be submitted through the website and accepted by the betting system. Where the website provides a bet confirmation, reference, receipt or similar record, you should retain it for your records. The account history may also show information about submitted and accepted bets.

We may refuse, limit, suspend, cancel or review a bet where permitted by the applicable terms or law. This may occur because of a technical issue, an incorrect market or price, suspected misuse, an account restriction, a payment problem, a failure to meet eligibility requirements, or another circumstance affecting the integrity or operation of the betting service. A displayed price or market is not necessarily an offer that must be accepted.

Before confirming a bet

1. Confirm that you are using your own account and that your account details are correct.
2. Check the product, event, game, selection, stake and any displayed odds or conditions.
3. Check whether the bet is single, combined, automatic, recurring or subject to a particular product rule.
4. Make sure your available balance or chosen payment method is sufficient.
5. Consider whether the stake is affordable and consistent with your personal gambling limits.
6. Submit the bet only when you are satisfied that the details are correct.

An attempted bet may fail or remain pending because of a connection problem, system maintenance, payment processing, account review or another technical or operational reason. If you are unsure whether a bet was accepted, check your account history before trying to place the same bet again. Placing another bet may result in more than one accepted bet.

You must not exploit a technical fault, pricing error, software error, delayed information or other unintended feature of the website. If you believe that a bet, balance or result is incorrect, stop using the affected product and raise the issue through the available support or complaints process. The relevant transaction records and system information may be reviewed when an issue is reported.

3. Results, settlement and adjustments

Bets are settled using the result and settlement method specified for the relevant product. Product-specific rules may explain how results are determined, which source is used, how an event is treated if it is abandoned or postponed, and when a selection is considered void, cancelled or otherwise unable to be settled. Those rules take priority where they deal with a particular product or situation.

A result may not be available immediately. Settlement can depend on official information, the completion of a game or event, the resolution of a review, or the receipt of reliable data. A preliminary result, live display or automated message may be changed if later information shows that the original result was incomplete or incorrect.

• A winning bet is credited according to the applicable product rules and the terms shown when the bet was accepted.
• A losing bet does not qualify for a return unless a specific rule provides otherwise.
• A void or cancelled selection may be treated in accordance with the rules for that product, including possible removal from a combined bet.
• If a result is corrected, the related settlement may also be corrected.
• If a technical or administrative error affects a bet or account, Drake Casino may correct the error and adjust the relevant balance or transaction.
• Where an adjustment is made, the affected account may be reviewed and the reason may be recorded.

Where information displayed on the website conflicts with the specific rules for a product, the applicable specific rules will normally govern. If the specific rules do not address the issue, the general Terms and Conditions and applicable law will apply. If a dispute cannot be resolved by reviewing those documents and the available transaction records, it may be considered through the relevant complaints process.

Bets affected by errors

An error can include an incorrect price, an incorrect market description, a duplicated transaction, a calculation problem, a result entered incorrectly, or a system failure. If an error is identified, the bet may be cancelled, settled using the correct information, or otherwise dealt with under the relevant terms. We will not knowingly rely on an error to provide an unfair outcome, and you should not seek to benefit from one.

4. Account balances, payments and records

Your account balance may include deposited funds, unsettled bets, returns, promotional amounts or other entries that are subject to different conditions. The availability and use of any amount may depend on verification, the payment method, applicable promotion terms, account restrictions and legal requirements. You should review the information shown in your account before placing a new bet.

Payments must be made using a method that you are authorised to use. We may delay, decline or review a deposit, withdrawal or other transaction where necessary to verify the payment, protect the account, meet legal obligations, investigate unusual activity or manage a technical issue. A transaction shown as pending should not be treated as completed until it is confirmed in the account.

You should check your account history and transaction records regularly. If you notice an unfamiliar transaction, an incorrect balance, a duplicate bet or a settlement that does not appear to match the applicable rules, report it as soon as possible. Provide enough information to help identify the issue, such as the relevant date, product and transaction or bet reference, without sending unnecessary sensitive information.

Drake Casino may keep records of account activity, bets, payments, communications and technical events for operational, security, legal, regulatory and dispute-resolution purposes. Information is handled in accordance with the Privacy Policy. Records may be used to confirm what occurred when the website was accessed, a bet was placed, a result was settled or a transaction was processed.

If your account is closed, suspended or restricted, you must not attempt to avoid that action by opening another account or using another person's account. Any remaining balance or pending bet will be handled under the applicable Terms and Conditions, product rules and legal requirements.

5. Responsible betting and help

Betting should be an entertainment activity, not a way to earn income or recover financial losses. Only bet with money you can afford to lose. Set a budget before you start and avoid increasing your stake to chase a loss. Never bet when you are affected by alcohol, drugs, strong emotions or pressure from another person.

• Set personal spending, deposit or session limits where those tools are available.
• Take regular breaks and keep track of the time and money you spend.
• Do not borrow money, sell possessions or use essential household funds to gamble.
• Do not treat wins as guaranteed or assume that a losing run must soon change.
• Consider taking a break or closing your account if betting is affecting your finances, relationships, work, study or wellbeing.
• Seek independent support if gambling no longer feels enjoyable or is becoming difficult to control.

Drake Casino may apply account restrictions, cooling-off arrangements, self-exclusion or other responsible gambling measures where available or required. A restriction may limit access to some or all betting products and may not be reversible during the selected period. You should not create another account or ask another person to place bets for you during a self-exclusion or account break.

If you are concerned about your gambling, consider using the responsible gambling information and tools available on the website and seek help from an appropriate independent support service in Australia. If gambling is causing immediate financial, emotional or personal harm, stop betting and seek urgent assistance from a suitable health, financial or emergency service.

These Betting Rules may be updated from time to time to reflect changes to the website, products, legal requirements or operational practices. The current version will apply to future betting activity from the date it is published or otherwise made available. Nothing in these rules limits any rights or protections that cannot lawfully be excluded under Australian law.